Student Technology Services
provides services and support to all residential students of Washington University in St. Louis. The services we provide include:
STS Service Desk in Gregg Hall
Operating system reinstalls
Configuring laptops and mobile devices to connect to the University network and email system
Students who check in a personal computer at the STS Service Desk for troubleshooting that will require overnight work may borrow an STS laptop for the period of time that their device is checked in
STS has a limited number of laptops that can be borrowed on a first come, first serve basis
Students will be asked to sign a form accepting financial responsibility for loss or damage of borrowed equipment
Students must return all STS equipment when they pick up their personal machine
Residential technology services:
Computer Labs maintenance of computers and printers
In-room technical support:
Cable TV Service Support
Wired/wireless Internet troubleshooting
Internet access for Internet-capable gaming systems
While we provide support for most technology-related problems students may experience, certain things fall outside the scope of our service. This includes:
Support for personal printers and desktop computers
Support for machines currently covered by warranty
Setup or support of commercial grade routers provided for off campus students
Physical hardware repair of computers or other technology components
Setting up servers
We service and repair all Apple Mac & iOS Products. Our experienced Apple Certified Mac Technicians have gone through Apples’ rigorous training and guideline for Apple Hardware and Software Repairs and Services. With Apple Technology and Apple Proprietary Tools, our team is able to provide the highest level of technical support and that helps to exceed customers’ expectations by offering proper diagnosis, a reliable repair and fast turnaround time. We have the unique ability to offer extensive support on both AppleCare and out-of-warranty Apple devices.
This location accepts up to 10 televisions, monitors, computers and laptops per donor, per day. Note that Goodwill is receiving a high volume of donations, so there may be a long wait.
For help with hardware issues, it’s easy.
Don’t worry – if you’re experiencing a problem with your Dell computer or tablet, call us. We’re the experts on Dell PCs and tablets and we’re ready to help.
You send your computer to us with a label we provide, our expert computer technicians repair your desktop, laptop, tablets or 2-in-1 system and then ship it back to you. Prices include the repair or replacement of the part, any labor and all shipping. It’s that easy.
The New York Post on Wednesday published an article based on emails purportedly obtained from a laptop that Hunter Biden, the son of former vice president Joe Biden, had supposedly left behind for repair in a Delaware shop in April 2019. Here’s a brief explainer to help readers evaluate its significance.
We can repair nearly any type of hardware issues, including:
Hard drives and solid state drives
Keyboards and batteries